Do you provide free samples?

No, but we offer low-cost samples. The fee is deductible from your first bulk order.

Can I see a mockup of my design?

Yes. We provide free digital mockups once you share your artwork.

What are your payment terms?

50% upfront to start production. 50% balance before shipment.

What is your Minimum Order Quantity (MOQ)?

We offer low MOQs. Contact us for specific product details.

Can I use my own branding?

Yes. We offer full customization (OEM/ODM) with your labels and tags.

What is your production timeline?

Production takes 10-15 days. Global shipping takes 7-15 days after.

Who handles shipping and customs?

We ship globally via DHL/FedEx and can handle all customs (DDP) for you.